Privacy Policy

1. Introduction

Thrive AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Thrive AI mobile application and website (collectively, the "Service").

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Personal details you provide such as age, wellness goals, and preferences.
• Usage Data: Information about how you interact with the app, including features used, session duration, and content viewed.
• Journal & Chat Content: Entries and conversations you create within the app to provide personalized AI responses.
• Device Information: Device type, operating system, and unique device identifiers.

3. How We Use Your Information

• To provide, operate, and improve the Service
• To personalize your wellness experience and AI coaching
• To send you important updates and notifications about your account
• To respond to your comments and questions
• To analyze usage trends and improve our features
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating the Service (e.g., cloud hosting, analytics).
• Legal Requirements: When required by law or to protect the rights and safety of our users.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we restrict processing of your data. To exercise these rights, contact us at privacy@thrivelabs.ai.

7. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
privacy@thrivelabs.ai